FAQ
Quick answers for planning and quoting.
If you’re preparing a retrofit or new build, these are the most common questions we receive. If your case is unique, send a short scope and we’ll advise next steps.
Faster quotations
Floor plans + quantity estimates speed up specification and pricing.
Frequently asked questions
Replace answers with your final operating policy anytimeWhat information do you need for a quotation?
Site type, key areas, approximate quantities (or floor plans), timeline, and any access constraints
(daytime / after-hours). If there is an existing dimming protocol (e.g. DALI, 0–10V), include that too.
Can you handle night work / occupied buildings?
Yes. We can plan phased rollouts, define safe work zones, and coordinate schedules to minimize disruption.
Do you provide commissioning and handover documentation?
We provide commissioning support and a clear handover pack: control settings, zoning notes, and basic operating guidance.
Do you offer maintenance support?
Yes. We can provide preventive maintenance, on-call support, and replacement planning depending on your portfolio needs.
See Maintenance & Support.
Do you support LED display projects?
We support LED display planning and integration, including layout considerations and aftercare support.